Return & Exchange Policy
We want you to love every piece from J. Aimer Jewelry. If for any reason you’re not completely satisfied, we offer the following options:
🔹 14-Day Returns
You may return your item within 14 days of delivery for a full refund, provided it is unused, unworn, and undamaged, and returned in its original packaging.
🔹 30-Day Store Credit
After 14 days and up to 30 days from the date of delivery, you may return eligible items for store credit instead of a refund.
🔹 Conditions
Returned items must be free from signs of wear, alterations, or damage.
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Manufacturing defects such as loose or fallen stones are covered under this return policy
We cannot accept returns on custom or engraved pieces unless defective.
If your item qualifies for a return or store credit. Please email us at info@jaimerjewelry.com with your order number, photos of the issue, and proof of purchase.
Normal wear and tear, accidental damage, and misuse are not covered under this warranty.